Terms of Service
Clear terms for crypto travel booking. Updated regularly to reflect our evolving service.
Last Updated: September 2025
By using BitTrip services, you agree to these terms. We may update these terms occasionally— continued use constitutes acceptance of any changes.
Service Overview
BitTrip operates as a cryptocurrency-enabled travel booking platform connecting users with flight inventory through authorized travel partners.
We facilitate bookings by accepting cryptocurrency payments and processing them through licensed travel agencies.
Our service includes flight search, booking management, customer support, and additional travel services.
Booking & Payment Terms
All prices are quoted in USD and payable in cryptocurrency at current exchange rates.
Cryptocurrency payments are processed upon blockchain confirmation (typically 1-30 minutes).
Once payment is confirmed, our team processes your booking with the airline or travel supplier.
Booking confirmations are sent via email and available in your account dashboard.
Pricing may change between search and payment due to inventory fluctuations.
Cryptocurrency Payments
We accept major cryptocurrencies across multiple blockchain networks.
Payment addresses are unique per transaction and expire after 24 hours.
Cryptocurrency transactions are irreversible - verify all details before sending.
Network fees (gas fees) are the responsibility of the sender.
Payments sent to incorrect addresses or networks cannot be recovered.
Cancellations & Changes
Cancellation and change policies are determined by the airline and fare type.
We charge a service fee for processing cancellations and changes.
Refunds are processed in the original cryptocurrency when possible.
Some tickets are non-refundable or have restrictions - check fare rules before booking.
Travel insurance is recommended for added protection.
Data Privacy & Security
Personal data including passport information is encrypted using AES-256 encryption.
We follow data minimization principles and only collect necessary booking information.
Staff access to personal data is logged and strictly controlled.
We do not sell or share personal information with third parties except as required for travel bookings.
Users can request data deletion after completing their travel.
Liability & Disclaimers
BitTrip acts as an intermediary and is not responsible for airline operations, delays, or cancellations.
We are not liable for cryptocurrency price fluctuations or blockchain network issues.
Maximum liability is limited to the amount paid for services.
Users are responsible for valid travel documents, visas, and health requirements.
Force majeure events (natural disasters, government actions) may affect travel plans.
User Responsibilities
Provide accurate passenger information matching travel documents.
Verify all booking details before confirming payment.
Maintain security of your account credentials and cryptocurrency wallets.
Comply with airline policies, airport security, and destination country requirements.
Contact us immediately if you notice any booking errors or issues.
Service Availability
Our platform is available 24/7, but booking processing may be limited during off-hours.
We reserve the right to refuse service or cancel bookings for security reasons.
System maintenance may temporarily affect service availability.
Some destinations or airlines may not be available due to regulatory restrictions.
Service availability may vary by jurisdiction and local regulations.
Questions About These Terms?
Need clarification on any of these terms? Our team is happy to help.